Shipping policy

Shipping Policy

Processing time: Orders are processed and shipped within 24 to 48 hours (business days).

Delivery times: Once shipped, delivery generally takes 7 to 12 business days across the United Kingdom (England, Wales, Scotland and Northern Ireland).

These delivery times are estimates and may vary depending on local postal services.

Order tracking: As soon as your order is shipped, you will receive an email with a tracking number so you can follow your parcel in real time.

Shipping costs: Shipping is free on all orders.

Delivery issues: If you do not receive your parcel within the indicated timeframe, please contact us immediately at contact@lumachosen.com.